Support

Use the links on the left to select your Product Group. A list of available APARs/PTFs will be shown. Download the required APARs and follow the instructions in the appropriate User Guide to apply the APAR/PTF.

For problems or queries that are not fixed by the current APARs, you should initially contact your local distributor that supplied the software to you. They will liase directly with the development team to resolve your issues.

In an emergency or if you cannot reach your local distributor, you can contact;

Currently supported versions:

EZ-DB2 for IBM DB2

• Version 9.10
• Version 8.20

EZ-DB for CA-IDMS

• Release 5.5 C40901 - for CA-IDMS Release 16.0 only
• Release 5.4 C10401 - for CA-IDMS Release 15.0 only
• Release 5.3 C90701 - for CA-IDMS Release 12/14 only

IDMS Toolset Components

GENX

• Release 5.1 - Supplied on EZ-DB tapes C90701, C10401 and C40901

TEDIT/TEW

• Release 2.1- KT60701

SOL

• Release - KO12011

OUG

• Release - KG1201

SchemaDraw

• Version 1.4

SchemaView

• Version 2.2