The support@cogito.co.uk mailbox is monitored outside of normal office hours and except in the case of urgent production problems, is usually the best way to contact us, as all support staff will receive the email, allowing the most appropriate person to respond.

For urgent problems outside of normal office hours, please use the above phone number. The voice message will give you an option to forward your call to the on-call support representative.

If you have to leave a voice message, please ensure you leave your full contact details, either an email address, or your full telephone number, including your country code.